Customer Service & Support

DrägerService Callcenter

We appreciate your business and want to provide outstanding and excellent customer service! For more information, please contact our customer service and support representatives by phone or fax.

To e-mail us please use our contact form:

Draeger Medical Inc.
3135 Quarry Road
Telford, PA 18969
 General Operator
Phone: +1 215 721 5400
Fax: +1 215 723-5935
Phone: 1-800-437-2437 (Hours of Operation: 24x7)

New Online Portal for Medical Service

To learn more about how to register for ServiceConnect,
please call 1-800-437-2437.
If you are registered please click below.

Remote Services

Remote Services are new offerings from Dräger. By using the Remote Service Link you get clear visibility of your equipment's status. With this technology we can support you even faster when it is required. Our clear objective is your improved up-time and peak performance.

Draeger Safety Inc.
101 Technology Drive
Pittsburgh, PA 15275
 General Operator
Phone: +1 412 787 8383
Fax: +1 412 787 2207

Customer Service
Phone: +1 800 858-1737
Fax: +1 866 535-8592

Technical Customer Service
Phone: +1 877 draeger (372-3437)

Draeger Safety Diagnostics Inc.
4040 W. Royal Lane
Suite 136
Irving, TX 75063 		Customer Service Interlock
Phone: +1 800-332-6858
Fax: +1 972-929-1105

Sales Support Alcotest or DrugTest products
Phone: +1 866-385-5900
Fax: +1 972-929-1260

Draeger Safety Inc. (Gas Detection Systems)
505 Julie Rivers
Suite 150
Sugarland, TX 78478-2847 		Customer Service
Phone: +1 800 230-5029
Fax: +1 800 375-3073